Shipping & Returns

Payment

With PayPal, you can send payment quickly and securely online. Through PayPal, you can pay with credit card, debit card or bank account balance.

Once your order is submitted, you will be redirected to PayPal\'s site where you could make the payment.

Advantages with using PayPal:

Payment is traceable. You can trace the status of your payment using your PayPal account.

Payment does not require you to use your credit card online (you can transfer directly from your bank account). Ready Set go Fitness doesn\'t see your credit card number (it is safely encrypted through PayPal\'s server), which limits the risk of unauthorized use.

Shipping

We deliver to all areas across Australia but unfortunately we don’t deliver outside of Australia.

All delivery costs are calculated based on your postcode and displayed in the total of your shopping prior to you making payment.

Orders are generally dispatched the same day or the next business day following your confirmed order, subject to stock availability. Depending upon your location and your choice of shipping method, you can expect to receive your order within 1 to 7 days.

We currently use the services of TNT, Star Couriers and Australia Post to ensure we deliver your goods all over Australia, in good time and at the best price.

Returns and refunds

We ensure that all products are in good condition before dispatching. Should a product be faulty or damaged, then contact us via phone or email and we will arrange to solve the problem.

All returns must be approved by us prior to you returning the faulty item back to us. We will only accept returns should the item be faulty or damaged prior to you receiving the goods. Unfortunately we will not accept returns for goods damaged in your care.

Any costs involved in returning the damaged or faulty product to us are at your expense for shipping and or packaging.

Damaged items are items which have been clearly damaged in transit - broken parts and so on. We will replace any damaged items within 30 days of shipment at our cost. Please contact us with your order number, a description of the damage and attaching any digital photos if possible (this helps us to get a better understanding of the damage).

Faulty items are items that have arrived undamaged but are not operating correctly, have a manufacturing fault, or develop a fault later on. Please return the goods along with your proof of purchase for product assessment.

Please see the relevant brand/manufacturers warranty below: